Effective Date: 09/01/2025
These SMS Terms of Service and Privacy Policy (“Terms,” “Policy”) govern your use of the SMS (text messaging) services offered by NME Performance. By providing your mobile number and opting in to receive text messages, you agree to these Terms.
NME Performance uses SMS messages to:
Provide service reminders and appointment confirmations
Send promotional offers and marketing updates
Deliver alerts and notifications about our services
Allow two-way communication for scheduling or customer support
Participation in our SMS program is voluntary.
By providing your mobile number, you consent to receive recurring SMS messages from NME Performance, which may be sent using automated technology.
Consent is not a condition of purchasing any products or services.
Message frequency varies based on your interactions with us.
Standard message and data rates may apply.
NME Performance is not responsible for carrier fees.
You may unsubscribe at any time by replying STOP to any message.
You will receive a confirmation message.
To rejoin later, reply START or contact us.
For help, reply HELP or contact us using the information at the bottom of this page.
Message delivery depends on your mobile carrier.
NME Performance is not liable for delayed or undelivered messages.
Through SMS messaging, we may collect:
Your mobile phone number
Message content and metadata needed to send or receive texts
We do not collect personal information (such as your name, email, or payment details) through SMS.
Additional information is collected only in person or through secure channels.
We use SMS-related information solely to:
Send and receive text messages
Respond to your inquiries
Maintain service and communication records
Comply with legal or regulatory obligations
We do not sell or share your phone number or SMS data with third parties for their own marketing.
We use Grasshopper as our SMS and phone service provider.
Grasshopper may process and store message data on our behalf.
Message transmission may involve networks outside our control.
We use reasonable administrative, technical, and physical safeguards to protect SMS data.
However, electronic communication can involve risks, and absolute security cannot be guaranteed.
Our SMS program is intended for adults age 18 and older.
We do not knowingly collect information from minors.
NME Performance may suspend or discontinue SMS services at any time without notice.
We may block users who misuse the service or violate these Terms.
We may update this Policy at any time. The updated version will include a revised Effective Date.
Continued use of our SMS services means you accept the updated Terms.
For questions, support, or help with SMS preferences, contact:
NME Performance
720 Grand Avenue
Bacliff, TX 77518
Phone: 281-369-1018
SMS Line: 281-369-1018
Email: nendo@nmeperformance.com